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Vision
Our vision is to become The Premier Fantastic Sams® Franchisor.
Values
- The Principles of Fantastic Sams®: Pride, Satisfaction, Commitment, Family and Cleanliness.
- Conforming to all legal and regulatory requirements and keeping our franchise owners informed of the same.
- Quality performance by our team members and franchises, and that this performance should be recognized and rewarded.
- Providing Quality Service to our customers, The Franchisees.
- Treating each other with respect, support, cooperation and dignity.
- Personal and Corporate Growth; if we do not grow, we will stagnate and die.
Mission
- We are committed to providing continuous technical, business and salon operational support to our franchise owners, their managers and stylists.
- We are committed to providing the kind of customer service to our franchisees that models the kind of customer service they need to provide to their customers.
- We are committed to our own personal growth and self-improvement through seminars, reading and on the job training.
- We are committed to the growth of our region by maintaining a vigorous franchisee sales program that includes bringing on new franchisees, supporting the growth of existing franchisees, and support of salon re-sales.
- We are committed to protecting and enhancing the investment our Franchisees have made in the Fantastic Sams® Name.
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